Our management team has in-depth technical and functional experience and is adept to run offshore operations smoothly. Our management team is experienced in managing any type of offshore call center programs successfully and has consistently surpassed targets achieving challenging results.

CCTV (closed-circuit television) is a TV system in which signals are not publicly distributed but are monitored, primarily for security purposes.

Technical support refers to services that entities provide to users of technology products. Most companies offer technical support for the products they sell.

Email Support is an asynchronous communication channel to resolve ad customer questions, challenges and concerns relating to a product or service.

Chat Support is a form of synchronous messaging (where the customer and the agent must both be present at the same time to engage in a conversation).

A business process is a collection of related, structured activities or tasks by people or equipment in which a specific sequence produces a service for a particular customers.